Support

Runlet is made by one developer, who reads every message. Most replies go out within two working days.

Before you write

• Runlet Help covers every feature. Open it from the Help menu or press ⌘?. Help ▸ Script Reference lists everything scripts can use.
• The questions on the home page cover pricing, the trial, importing collections and Postman scripts.

Reporting a problem

1. Include your Runlet version (Runlet ▸ About Runlet) and your macOS version.
2. Describe what you did, what you expected and what happened instead. A screenshot helps.
3. For network problems, open the console with ⌘J and copy the entry for the request. Secret values are already masked there.
4. If the problem is hard to reproduce, turn on the activity log in Settings, reproduce it, and attach the log. Read it first: it can contain URLs and headers from your requests.

Subscription and refunds

The trial and the yearly subscription go through the Mac App Store and belong to your Apple ID, so they carry over to your other Macs. To change or cancel, open the App Store, click your name, then Account Settings ▸ Subscriptions. If Runlet doesn't show your subscription, use Restore Purchases in Runlet's Settings. Refunds are handled by Apple at reportaproblem.apple.com.

Privacy

Runlet collects no data. Read the privacy policy.